d8bsc Privacy Policy
Your personal information matters to us. This policy describes in detail how d8bsc collects, stores, and keeps your information secure.
1 Introduction and Scope
d8bsc ("we", "us", "platform") operates a secure and reliable online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect from you when you visit the d8bsc website, register an account, or use our services, how that information is used, and what steps we take to protect it.
This policy applies to all data processing activities related to the use of d8bsc services. By accessing our platform or using our services, you are considered to have given your consent to the terms of this privacy policy. You must be at least 21 years of age. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].
2 Information We Collect
2.1 Information You Provide Directly
When you create an account on d8bsc or use our services, the information you provide may include:
- Full name, date of birth, and national identity card number
- Email address and mobile number
- Residential address
- Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account number)
- Documents uploaded for identity verification
- Details of communications with customer support
2.2 Automatically Collected Information
The following information may be collected automatically while you use the d8bsc platform:
- IP address and device identifier
- Browser type and operating system information
- Date, time, and duration of visits to our site
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
- Preferred game categories and usage patterns
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may receive information from trusted third-party verification service providers when necessary. This information is used solely for security and compliance purposes.
3 Purpose of Using Your Information
3.1 Service Operation and Improvement
d8bsc primarily uses your information for the following purposes:
- Creating, managing, and securing your account
- Processing all financial transactions including deposits and withdrawals
- Managing bonuses, promotions, and VIP rewards
- Providing customer service and technical support
- Improving platform performance and adding new features
3.2 Security and Compliance
We use your information to keep the platform secure and to meet legal obligations:
- Identity verification and age confirmation (21+)
- Prevention of fraud, money laundering, and illegal activity
- Setting and monitoring responsible gambling limits
- Monitoring account security and detecting unusual activity
- Complying with applicable laws and regulations
3.3 Communication and Marketing
With your consent, d8bsc may inform you about the following:
- Updates on new promotions, bonus offers, and special events
- Important account notifications and security alerts
- Introductions to new games and services
- Notices of changes to this privacy policy or terms and conditions
You may opt out of marketing communications at any time.
4 Data Storage and Security
4.1 Security Measures
d8bsc takes industry-standard technical and organizational measures to protect your personal information. Our security infrastructure includes:
- All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
- Sensitive information such as passwords and financial details is stored in encrypted format
- Regular security audits and risk assessments are conducted
- Two-factor authentication is available for accounts
- Firewalls and intrusion detection systems are used to prevent unauthorized access
4.2 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations. Financial transaction records may be retained for a specified period after account closure in accordance with applicable law. When retention is no longer needed, data is securely deleted or anonymized.
5 Sharing Information with Third Parties
5.1 Data Sharing Circumstances
d8bsc never sells, rents, or shares your personal information with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: With payment gateway partners such as bKash, Nagad, Rocket, Upay, and bank transfer services to complete transactions
- Identity Verification Services: To confirm identity as required for regulatory compliance
- Law Enforcement Agencies: At the request of competent authorities pursuant to a valid legal order or investigation
- Technology Service Providers: IT services, hosting, and infrastructure partners necessary for platform operation
5.2 International Data Transfers
Your information may be processed outside Bangladesh for technical or operational reasons. In such cases, we ensure that data protection standards are properly maintained and that the receiving party follows appropriate safeguards.
6 Cookies and Tracking Technologies
6.1 Use of Cookies
d8bsc uses cookies and similar tracking technologies to improve the platform experience. The types of cookies and their purposes:
- Essential Cookies: Required for the platform to function properly; used for login sessions and security operations
- Functional Cookies: Help remember your preferences and settings
- Analytics Cookies: Used to understand how users interact with the platform, which helps improve service quality
You can manage cookies by changing your browser settings. Please note that disabling cookies may limit certain features of the platform.
7 Your Rights
7.1 Right to Access and Correct Information
As a d8bsc user, you have certain important rights over your own personal information:
- Access: The right to request a copy of the information stored in your account
- Correction: The right to update incorrect or incomplete information
- Deletion: The right to request deletion of your information in certain circumstances (subject to legal retention obligations)
- Objection to Processing: The right to object to the processing of your information for marketing purposes
- Data Portability: The right to receive your information in a structured, machine-readable format
7.2 How to Exercise Your Rights
To exercise any of your data rights, contact us via our 24/7 live chat or at [email protected]. We will process your request and respond within a reasonable time. Requests will be fulfilled after identity verification.
8 Responsible Gambling and Data Protection
d8bsc is deeply committed to responsible gambling. To this end, we monitor your gaming behavior and help identify signs of problematic gambling when needed. Information collected for this purpose is used solely to protect users and is never used for marketing or sales purposes.
If you are experiencing gambling-related issues, visit our Responsible Gaming page to learn about our responsible gambling tools. Our support team is available in Bengali 24/7.
9 Child Protection Policy
d8bsc services are strictly for users aged 21 and above. We do not knowingly collect information from or provide services to minors. If we have reason to believe that a user does not meet the required age limit, the relevant account will be suspended immediately and any collected information will be securely deleted.
The identity verification process at registration protects our platform from being accessed by minors. If you suspect a minor is using d8bsc, please notify us at [email protected].
10 Policy Changes and Contact
10.1 Policy Updates
d8bsc reserves the right to modify or update this privacy policy when necessary. For any significant changes, we will notify users by email or through a notice on the platform. Continued use of the platform after changes are made will be considered as acceptance of the updated policy. The date of each change will be noted at the top of the policy.
10.2 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, you can reach us at:
- 24/7 Live Chat — Support available in Bengali
- Email: [email protected]
Our privacy team will respond to your request within business days.